1. Introduction
This Privacy Policy explains how onlineeducationprogramin.in (“we”, “us”, or “our”) handles personal information collected through this website. We promote and counsel prospective learners about online mode programmes of Lovely Professional University (LPU Online), subject to the university’s terms and conditions.
By using this website or submitting an enquiry form, you agree to the practices described in this policy.
2. Information We Collect
We may collect the following information when you interact with our site:
- Enquiry details: full name, email address, mobile number, city, and course of interest submitted via our forms.
- Usage data: pages visited, browser type, device information, approximate location, and referral source, collected through cookies and similar technologies.
- Communication records: notes from counsellor calls or messages related to your enquiry, where applicable.
3. How We Use Your Information
We use your information to:
- Respond to your enquiry and connect you with an admission counsellor.
- Share programme, admission, fee, and eligibility information related to LPU Online courses you selected.
- Improve our website, advertisements, and counselling experience.
- Comply with applicable legal or regulatory requirements.
- Send relevant follow-ups about programmes you enquired about (you may opt out of marketing communications at any time).
4. Sharing of Information
We may share your information with:
- Lovely Professional University / LPU Online or authorised partners, so they can process admissions-related counselling and applications.
- Service providers who help us operate forms, hosting, analytics, or communication tools, under appropriate confidentiality obligations.
- Authorities when required by law or to protect our legal rights.
We do not sell your personal information to third parties for unrelated commercial purposes.
5. Cookies & Analytics
This website may use cookies, pixels, and analytics or advertising tools (including Google tags) to understand site performance and measure campaign effectiveness. You can control cookies through your browser settings. Disabling cookies may affect some site features.
6. Data Retention
We retain enquiry and related records only for as long as needed to fulfil counselling and follow-up purposes, meet operational needs, or comply with legal obligations. When information is no longer required, we take reasonable steps to delete or anonymise it.
7. Data Security
We implement reasonable administrative and technical safeguards to protect personal information against unauthorised access, alteration, or disclosure. No method of transmission over the internet is fully secure; please use the site responsibly.
8. Your Rights & Choices
Subject to applicable law, you may request access to, correction of, or deletion of personal information we hold about you, or ask us to stop contacting you for marketing. To make a request, contact us using the details below.
9. Children’s Privacy
Our services are intended for individuals seeking higher-education programmes (typically 18 years or older). We do not knowingly collect personal information from children. If you believe a minor has submitted information, please contact us so we can delete it.
10. Third-Party Links
Our website may link to university portals or other external sites. We are not responsible for the privacy practices of those third-party websites. Please review their policies separately.
11. Changes to This Policy
We may update this Privacy Policy from time to time. The “Last updated” date at the top will reflect the latest revision. Continued use of the website after changes means you accept the updated policy.
12. Contact Us
For privacy-related questions or requests, please contact us via the enquiry form on our homepage or reach out through the contact channels listed on onlineeducationprogramin.in.
This page is provided for transparency regarding our promotional counselling website and does not replace any university-issued privacy notice that may apply once you enrol with LPU Online.